SHIPPING
Timeframe
Please allow 3 to 5 days for us to prepare and ship your order. We keep limited number of stock and it will take about 2 to 3 weeks time before delivery of items not readily available.
Cost
Shipping cost is separate and will be added to your total purchase.
Local Shipping : starts from €3.80 for the initial item plus €1.00 for every new item added to the shopping cart | FREE shipping for orders above €70.00.
All shipments include track and trace in your order.
PAYMENT
All prices mentioned on our website are Netherlands 21% VAT inclusive.
We accept payment via iDeal, credit card, PayPal account and bank transfer, using any currency. The checkout page optionally offers a sign-in with PayPal should you wish to use another payment method you have previously setup; otherwise, you may continue without sign-in during the PayPal credit card screen.
Return
When for any reason you are not completely happy with your purchase, you can return the item unused and in original packaging within 14 days after delivery. Please send us an email so we will know when to expect the package. The shipping costs for the return of the package will be yours. We will issue a refund as soon as we have received your package. Please note refund is not possible after the 14 day grace period expired.
Need more information?
If you have any questions, feel free to contact us by sending an email to dutchcpp[at]gmail[dot]com
All orders are fulfilled by
BALCONY STUDIO
Lombardsteeg 3
Haarlem 2011HS
Netherlands
VAT: NL399462557B01
KvK: 61673587